I am looking for some suggestions on how to go forward with NOW TV or way of approaching my problem beyond what I am already doing. I have ordered and made payment (rolling contract) for a switch to Now (from BT) that was due to go live (no engineer ...
I'm getting a new number can i go ex directory thanks
So my line was activated on Tuesday 6th Jan. Turns out they didn't send out a router and having checked today it is a 10 working day wait for it to arrive. Working from home is costing a lot on mobile data now. I have purchased a 3rd party modem/rou...
Hi, We've recently purchased a house. The previous owners were on Sky broadband but the system is saying I need to wait until December 31st for my activation date. Shouldn't this just be a simple case of plugging the router into the OpenReach jack an...
i am existing NowTV customer looking to upgrade to Fibre. I contacted Openreach who have confirmed in an email that i can get fibre installed at my home. I have also seen my neighbors have fibre installed so i know that it is in the street, my flat j...
Hiya, when using my landline i cannot hear anyone after a few seconds. Ive doen technical checks and all seems fine but the issue is still there. There is no one avaialble on live chat and i cant find a telephone number to call for some help! How do ...
Am a new broadband customer. Signed up in my new home and was booked in for an engineer visit 14 days later! Two weeks... Christ The house has a phoneline and BT Master socket. It's a new build but we're not the first tenants. It even has a Virgin c...
Hi, my go live date for broadband was 20th November, this has now disappeared and just says "Sorry, we don't have your go live date yet. We'll let you know as we can", can I get an update please? Regards
I’ve recently purchased NowTv Broadband everything was fine got a conformation email but in the last hour I’ve received an email saying they’ve had to change my order. ive read over my email several times and everything seems to be the same and it do...
Hi was meant to have my wifi activated an such on the 9th of last month now its the 1st of the current month an they still aren't giving me any information on how theyre dealing with the issues how can I get in contact with them (preferably through e...
