Hi, I was wondering if there was any way to sign up to a cancellation list for installations? The installation date I had quoted was several weeks away and since my dates are pretty flexible, I wondered if there is anyway I can put myself forward to ...
Hey all. I'm moving into a rented property in 3 weeks. Viewed it today and saw theres a phone line into the house. House has lay empty for months.When I sign up for broadband and select new line, does that require the engineer to come in and do any w...
My internet is bad, I don't know if the installation or the service itself. I don't know what else to do or how to complain. not solve. I call them, the problem is solved and the same day it happens again. Horrible.
After setting-up my hub 2 box today, the only green color lights appeared in the box is power light and wireless light and the bloody internet light is not show-up whatsoever. The customer service staffs were helpless, the engineer was not that prof...
my internet went live yesterday, followed everything as I should as well as following troubleshoot that just wasn’t helpful and took me round in circles, but it’s still not connecting. I’ve got only 2 lights on, it comes up on devizes but won’t conne...
I was meant to go live yesterday but still no internet or light showing, can I have answers or help please
I have signed up to Now broadband and been given a go live date of 18/05/22. I am currently with TalkTalk until 29/05/22. Is it possible to delay live date until then? It says at sign up Now takes care of the transfer but couldn’t see any option to c...
Hellothe engineer was supposed to arrive yesterday and they did not visit. My tracking still shows as engineer due to visit yesterday ?i can’t get through to anyone , it’s an odd service? I have still not received my router
Basically the title. My broadband goes live today and it's self set up but an engineer I'd now in and setting it up adamant he's supposed to be here. Attempted to contact NOW but I can't get ahold of a human and I'm not paying a set up fee when it's...
I've been waiting six weeks now for my phone and broadband to be connected. Every customer service representative, though polite, tell me a different story / excuse each time. I'm 75 and vulnerable and left with no phone or broadband apart from a mob...
