I've had Now Broadband for about 2 months, everything seemed to be fine until last Friday.The Broadband and Phone line stopped working for about 6 hours. I went to sleep and it was back up in the nothing.It's just happened again now, no broadband, no...
Hello I had an easy sign-up phase, up to and including the stated go live date of 30 May however, my old service with Sky , is still active and I've now received my Now TV box , but it is not as yet working , and the internet light is always ora...
We received our new router a couple of weeks ago, plus the supplied micro filter. Our old filter / splitter used with BT internet had a fly lead for connection to the master socket. The new microfilter however doesn't have this, so the NOW microfil...
We have just left sky which was FTTP. Open reach have just been out sent by Now who say I can’t have FTTP and only FTTC with copper from the cabinet to the house. I don’t understand as they are the same company, is this right? thanks
Hi, I already have the router, the box I just need to activate it. Will they send an engineer?
Himy flatmate moved out and the WiFi was in her name so she cancelled it. I’ve tried to sign up in my name and it’s saying I’ve got to wait for an engineer to come and set the WiFi up? We already have a hub in place and a working line to the property...
Hi can anyone tell me if the helpline is open on a Sunday and what times? thank you
A while ago (a few months now) my neighbour got broadband fitted (I don't know which provider they use) and ever since then my internet cuts out constantly. The cutting out happens at least a few times a day and is worse after 3 p.m. My internet isn...
Hi I was told my live date was yesterday, waited until midnight but nothing, phoned up this morning and was told there’s been a problem with open reach on the line and there's no time frame or date when I will have my internet up. This is ridiculous ...
Hi, I was wondering if there was any way to sign up to a cancellation list for installations? The installation date I had quoted was several weeks away and since my dates are pretty flexible, I wondered if there is anyway I can put myself forward to ...
