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Activity in Setup & Performance

Two weeks waiting for Hub delivery

I'm waiting more than two weeks for NOW to deliver me my Hub. This looks like a fricikng joke! I'm paying for bradband which I'm unable to use, cause they cannot deliver my Hub!I called their "Customer Service" three times already (each time is more ...

Broadband activated but no internet

My NowTV account says that my new broadband has successfully gone live today, the day it was scheduled to.However the internet doesnt work.  How long after my account saying the broadband is activated will it be until the internet bloody works?  Also...

Resolved! Line not activated, account overdue

Hey, So my broadband go live date was 13/08 (yesterday). It still isn't live and under Technical Checks it's listing my account as being overdue. This isn't correct as I've paid the £10 activation and I have a valid payment method.What's worse is my ...

Broadband availability checker incorrect

Hi, I'm about to move house into a new address and was looking through broadband providers and settled on now TV. I had everything set up and decided to finalise the account the next day as it was late. Now when I go to look at the address the servic...

Engineer hasn't shown up.. No way of contacting

I had an appointment booked for 8-1 today, it's not nearly 3pm and I haven't even had a call from them to say they're near, running late etc. Was on hold with for 40 minutes with the helpline and gave up so now I'm trying here.  Anyone any ideas? I h...

Resolved! Fibre Outage on 9th August

I'm in SW Herts and suffered a total outage from Early Thurs Morning to late in the Evening - No phoneline or internet I received several SMS texts from Sky  informing me that they were working on the problem and on their website they said their engi...

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