I signed up and received my hub within good time. It stated on my order no engineer needed. My go live date was today. I got a call this morning from an open reach engineer saying they needed to access my property however I had not received any corre...
I have registered for the Broadband setup since 7th October, 2023. I keep getting a message that there is a delay with my Now Broadband order delay and no definite date of setup coming up.This means that it's already almost a month that I have to wai...
Hi got broadband set up yesterday and everytime i try conect to wifi it says incorrect password
I have a second hub2. Can I configure it as a wireless access point to improve the wifi range?
Hi,I've received a hub2 which I ordered by phone via support.But the Internet light is red and it says the password is incorrect (the one on hub2).I can't find the activation date on a box or in my account. Also, the account doesn't show any membersh...
I understand my area is soon to lose its copper landlines and go completely fibre. Will I be able to still use Now?
Hello to readers,I have just set up my NowTV broadband with a Hub2 and am having issues accessing Broadband Buddy. Otherwise, I have no issues with WiFi or ethernet connection.Upon going to the Broadband Buddy settings page (https://account.nowtv.com...
Hi everyone, my flatmate and I have just moved into a new flat and are having troubles with the set up of our broadband hub. The activation date was yesterday, the 3rd October, and we still have no connection or any broadband. The hub is fine, but we...
I am currently a Virgin Fibre customer and due to price hikes I am looking at what other options are out there. I only have a fibre connection at my property, so I have a filter box that comes into my house and I connect to my router using a coaxial ...
just signed contact for NOW boardband for 1 year and confirm engineer to install at 8am to 1pm on 28 Sep but engineer no shown without any notification. I called customer service and they asked me to wait. I have stayed at home for the whole day. ...
