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Activity in Setup & Performance

Not getting speeds promised

How do we get in contact with this human communication dodging company?Been clicking all around trying to find a way to talk to a human and it seems mythical at NOWTVBasically am not getting the minimum speeds promised and unable to get a reply from ...

AMB by Newbie
  • 240 Views
  • 3 replies
  • 0 thanks

NowTV Stick NFL pixelated since New Years Eve

I sign up for Sports Membership each August purely to watch NFL and then I cancel the following January. Streaming has been fine up until New Years Eve when it was appalling, constant buffering and couldn't see the match due to the pixelation. It has...

AnitaD by Observer
  • 136 Views
  • 1 replies
  • 0 thanks

Resolved! Oops something went wrong

I have been attempting to watch a documentary on NOW tv through the app on my Amazon Firestick and it has now cut out on me at least 10 times - saying' Oops something went wrong. That didn't work so we're going to look into it'. The error code is VSF...

Now TV Hub 2 Has no internet

I have moved into a new property and started a NowTV broadband subscription, however there is no internet connection.For background, I was supposed to be moved in by the 26th of November, with my broadband to be activated on the 27th. Things happened...

RS04 by Advocate
  • 301 Views
  • 2 replies
  • 0 thanks

Can’t receive landline calls

I had my NowTV broadband / calls installed on 7th September but since installation I can no longer receive telephone calls on my landline (I can make calls but can’t receive them) - the message to people trying to contact me says “the number you have...

Resolved! I AM TIRED OF WAITING FOR ACTIVATION

I am beginning to regret choosing Now Broadband, as it seems they don't know what they are doing. I kind of wonder how they got all the good reviews and likes from other users. it has now 3 days without no activation, no solution, and only telling me...

PADYTAI by Mentor
  • 993 Views
  • 5 replies
  • 2 thanks

Resolved! Account went live but no internet

I signed up and received my hub within good time. It stated on my order no engineer needed. My go live date was today. I got a call this morning from an open reach engineer saying they needed to access my property however I had not received any corre...

Beegee by Advocate
  • 2969 Views
  • 18 replies
  • 6 thanks

Resolved! Now Broadband order delay. Almost a month of wait time

I have registered for the Broadband setup since 7th October, 2023. I keep getting a message that there is a delay with my Now Broadband order delay and no definite date of setup coming up.This means that it's already almost a month that I have to wai...

Iwotic by Newbie
  • 960 Views
  • 3 replies
  • 4 thanks
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