Hi,Our broadband was supposed to be installed on the 6th of October. No one tuned up.Now have continued to blame Openreach which I, perhaps a bit naively, believed. I've perhaps 15 updates telling me to wait for more updates.I have been in touch with...
Hi guys, engineer visit was scheduled for Today. Was at home all day, he/she did not turned up but it says on my account that visit was 'successfull' and "The engineer got your broadband and phone hooked up."Still 2 lights on and no wifi. Line goes l...
Hi, I am supposed to have engineer appointment to fix my broadband tomorrow, but it isn’t showing in my appointments and orders.
The Telephone Cable from the telegraph pole has come off my roof after the high winds recently. I now have no connection and I can see wires sticking out of the junction box.How do I get engineer to call?
My hub ethernet has has stopped working. Wifi still working though.I've tried the usual switching off/on again and using different cables - to no avail.
I'm trying to play some games (doesn't matter which one) on GeForce Now and I'm getting stutters and lags. The built in network test shows good ping times but a LOT of packet loss and slower speeds than expected. Speedtest and packet loss test from ...
There is a problem with my connection I spoke with someone and they said and engineer was coming out and would be fixed within 48 hours do they let you know before they arrive? Or will they just try sort out the problem from outside. Thank-you
last few weeks the BB is dropping on a reguar basis.Bungalow has no thick walls or obstructions, yet 5M from the router there is no signal in the kitchenit's becoming intolerable.wasting printer, ink and half printed pics as the signal drops.Live on...
Hey all,I have an issue with the phone connector - the one that's on the wall that you plug your cable that runs to the router and you also plug your phone into. It has come off the wall (seems to have only been stuck up with some double sided tape) ...
HiTook a day off. Totally wasted as engineer was a no show..... Engineer due between 8am-1pm.I have a BT open reach socket in the new rental I just moved to. Am I OK just to plug the hub in as today is activation day. Do I really need an engineer? Th...
