Just ordered ‘fab fibre’ and an engineer visit is booked for 25/06. The house does have an inactive phone line with a relatively recent master socket.My question is what will the engineer do. I can’t see that there’s anything needed other than just p...
Hi, I've just ordered NOWTV Broadband. I've currently been with Virgin for 3 years and the virgin router has been located in my front room. I have an engineer visit planned with NOWTV/Openreach. I do have one socket in the kitchen of my flat but I'm...
1) A BT Openreach engineer came and sorted out everything outside the house but said a masked/gloved, PPEd engineer would need to come to fit the things inside the house with no indication as to when this might be. I can't find anyone to ask. We are ...
I am moving to a new address in July but want to get the wifi sorted now so i can arrange the engineer arrives when i move in. I want to get the router delivered to my current home address, which I will then take with me to my new address. If I purc...
My phone line is not working the test says it working fine but i have noise on the line and can not hear anyone on the other end.
Wish I hadn't left sky broadband much better no problems, but when you have an advertisement saying brilliant broadband for only £18 a month, you think it's good, not in this case!! Tested the broadband on technical check's says it's too slow and an ...
My broadband suddenly stopped working about 11.30pm tonight, up to this point it was fine. When I did a check it said it couldn't detect my hub. I use my WiFi to work so freaking out. Any clues? I'm in the SM1 area.
My ADSL Broadband is on the BT backbone via another ISP.On Saturday, after period of degrading, d/load speed collapsed tojust 500mbps from my usual 3 megs.Upload remains at just over 1mb, and hasn't dropped. Therefore I can no longer enjoy NOWTV. O/...
I've been a customer of nowtv broadband for nearly 2 years. Yesterday at 4pm we lost our internet connection. Looking deeper into the nowtv box. We are connected to the exchange but the statistics are showing us that we are transmitting packets but ...
Hi, Phone line has gone down and when we try and dial it from a mobile it says the number we have dialed is not in service. What is happening? We can't talk to the Customer service or even get live Chat. We are trying to contact my Father in law who ...
