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Activity in Setup & Performance

VERY slow broadband

Even though I have the fab fibre membership, I realised that my download speed was really slow. What I didn't realise, is that when tested it only downloads a measly 4MB/s! Now TV keep saying it works, but clearly it doesn't at all. My router is fair...

Cee by Advocate
  • 421 Views
  • 3 replies
  • 1 thanks

Resolved! I AM TIRED OF WAITING FOR ACTIVATION

I am beginning to regret choosing Now Broadband, as it seems they don't know what they are doing. I kind of wonder how they got all the good reviews and likes from other users. it has now 3 days without no activation, no solution, and only telling me...

PADYTAI by Mentor
  • 1044 Views
  • 5 replies
  • 2 thanks

Resolved! Account went live but no internet

I signed up and received my hub within good time. It stated on my order no engineer needed. My go live date was today. I got a call this morning from an open reach engineer saying they needed to access my property however I had not received any corre...

Beegee by Advocate
  • 3110 Views
  • 18 replies
  • 6 thanks

Resolved! Now Broadband order delay. Almost a month of wait time

I have registered for the Broadband setup since 7th October, 2023. I keep getting a message that there is a delay with my Now Broadband order delay and no definite date of setup coming up.This means that it's already almost a month that I have to wai...

Iwotic by Newbie
  • 1007 Views
  • 3 replies
  • 4 thanks
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