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Activity in Setup & Performance

Line connection problem

Thank you for reading.:) The engineer came yesterday and since my house is new build, there are no telephone line connected before. The engineer said the post is too far away and he cannot setup. It there any solutions?  

No dial tone but broadband okay

Hi there, we are currently without a landline, (no dial tone, engaged when people try to call) but fully working internet. This was reported yesterday and Openreach visited today they believe that there’s a problem with the internal wiring which I do...

Resolved! Engineer no show

An engineer was due to come out yesterday between 8am 1pm to activate ny broadband no show and now tv couldn't tell me much, dies anyone know what I can do? Thanks

Moving home

Hey I’m moving back in with my parents in a few weeks and would like to take my broadband with me as theirs is shocking and I work from home so need good connection. Will I be able to install my broadband on their phone line considering they’ve alrea...

NowTv Router two overheating and crashing

My Router has been really unrealiable for the last 2 months at least with the internet crashing and having to hard reset my router to get the wifi and boradband to work again. The Router is constantly getting hot and once this happens the broadband s...

No service for 5 weeks!

Our phone line and broadband went down 5 weeks ago, despite multiple phone calls to customer service (guess the joke is in the name with that one) and multiple reps telling me open reach were due out to fix the issue, multiple promises that a supervi...

Internet down since Thursday 28th January 2021

Hello.  My internet has been down since 10.15 am Thursday.  I was initially told it's a general problem in my area.  Then told it's an internal issue and an engineer was booked to come out on Friday, who was a no show.  I've now been informed it's a ...

Openreach appointment system

I've been trying to get now tv sorted since the beginning of December.  Time line as follows: 14th Dec - Engineer shows up to flat, spends 3 hours and says there is an external issue and someone from BT will be in touch to fix within a few days. Nobo...

Broadband

I am on day 12 of no broadband service meaning that my kids will be going into a second week unable to access the online provision from their school and I will have no alternative other than to go into the office, putting both myself and others at ri...

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