I've had Now Broadband for about 2 months, everything seemed to be fine until last Friday.The Broadband and Phone line stopped working for about 6 hours. I went to sleep and it was back up in the nothing.It's just happened again now, no broadband, no...
We have just left sky which was FTTP. Open reach have just been out sent by Now who say I can’t have FTTP and only FTTC with copper from the cabinet to the house. I don’t understand as they are the same company, is this right? thanks
My internet drops at least once a minute and it won't let me do a line check and when I can it says all is fine and sometimes doesn't even show broadband test results just TV which I don't even have. The chat bot just sends me in circles and it appea...
Himy flatmate moved out and the WiFi was in her name so she cancelled it. I’ve tried to sign up in my name and it’s saying I’ve got to wait for an engineer to come and set the WiFi up? We already have a hub in place and a working line to the property...
My broadband was meant to go live on the 17th, got a text saying I'll get connected on the 25th as it hadn't gone to plan, amd said I could be due compensation what do I do
This morning, just after starting work, my internet dropped entirely and I've had to revert to using a temperamental hotspot. Whilst NowTV's website does show that there's a problem, unlike other providers it doesn't give any further information so f...
Hi, I was wondering if there was any way to sign up to a cancellation list for installations? The installation date I had quoted was several weeks away and since my dates are pretty flexible, I wondered if there is anyway I can put myself forward to ...
Hey all. I'm moving into a rented property in 3 weeks. Viewed it today and saw theres a phone line into the house. House has lay empty for months.When I sign up for broadband and select new line, does that require the engineer to come in and do any w...
My internet is bad, I don't know if the installation or the service itself. I don't know what else to do or how to complain. not solve. I call them, the problem is solved and the same day it happens again. Horrible.
After setting-up my hub 2 box today, the only green color lights appeared in the box is power light and wireless light and the bloody internet light is not show-up whatsoever. The customer service staffs were helpless, the engineer was not that prof...
