Hello, I am due to have an engineer visit tomorrow to set up my broadband however, the package I signed up for includes a telephone line. I live in a rented flat and am concerned about having anything installed, is it possible to pay for the package ...
I have been having problems with my internet going slow periodically and sometimes just cutting out completely. I narrowed it down to the Noise Margin of my downstream power levels being too high. Doing some quick research, the acceptable levels for ...
I had to connect to the internet on 22.08First rescheduled to 26.08, then to 01.09After that no one contacted me. I contacted support on 09/02 Ref: 11392019, they promised to contact me within 72 hours, 120 hours passed, no answer. Do I need to look ...
Hi guys,The speed of my broadband was down to 14 Mbps (which used to be around 64), and the connection of the internet kept dropping off. So I called Now and they arranged an engineer to check my line. Until today the download speed has dropped to ar...
How can I change the date of my installation?
Hello,I'm new to the community. I've just moved to a new flat and have signed up for broadband. I've booked an engineer visit, but is this necessary if the flat already has a phone and satellite sockets wired in?Sorry if this is a daft question, it's...
I've had workmen in my property repairing it after a house fire and I've noticed they have cut my phone line and now can't set up my rooter, who do i contact about having a new line fitted. Thank you
Was supposed to go live last week, was told I have an issue inside house after being previously being told it was an outside the house issue, new engineer appointment this week, I had a fiddle with connections after hearing this news and now for the ...
I am moving into a rental property in a few weeks. I am aware that there is an active phone line at the property however the landlord is unable to provide me with the last two digits needed for now tv to take over the phone line. Therefore I have sel...
Hello,I am thinking to get Now broadband and I wonder if the engineer required to install/activate the line, needs to access to the communal cupboard in my building where phone panel is. Since I am not allowed to open these cupboards, I don't want to...
