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Activity in Offers & Vouchers

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Overcharged

After going on Nowtv app,  I clicked on 7 day free trial for entertainment pack.  But after checking mobile banking app .30mins later I found I’d been charged £8.99.  Who do I contact to get it sorted ?

Resolved! Unable to find / buy TV Boost pass

Just signed up for the 7 day free trial of the Cinema pass last week with the intention of adding the same for Boost pass. Had problems straight away - couldn’t sign back in to my account. Worked out it was a browser problem - switched from Firefox t...

Passes after free trial

Had now tv since the white box and bought 4 back in the day for kids rooms and that. We used the free trial passes from them all on one account. When the black one came out we got 2 of them and also used the free passes on the same account. We now ha...

Charged but not notified that trial was ending

Hi,  I recently took the offer of a free trial for movies/series on Now TV. It was a 7 day trial, however as I was not notified I have now been charged for the next month for both. I haven't even been using it as I am a key worker. I would appreciate...

Being charged with no reason

Hi, I need to complain because it is not fair that I have been charged March, April, and May without any reason. Why would I be charged while there is no sport on TV? COVID has affected all of us and there is nothing to watch on channels I have on my...

free trial

I am brand new. I clicked a weeks free trial but now, on the TV screen it is asking me to enter something - maybe a number but I don't know what number to enter. No number appeared when I selected the pass. Where do I find something to enter please?

Resolved! Free trial

Greetings  I've bought 2 x Now TV sticks (1 for the kids one for us) both of which have the 1 month free entertainment and cinema.      I'm aware that I can run 2 devices at any one time on the same account.  My question is.  can I log on the second ...

Resolved! Being charged for something I didn't have

I had a offer code from my phone provider Vodafone one month free sky cinema plus entertainment pass on 16th December  the cost of that was £1 the renew date was January 2020 on the 26th of December I got charged £8.99 for entertainment pass they say...

Now tv stick

I have bought now tv stick with 1 month free entertainment and cinema I cant redeem it asks me to update payment details then says I cant buy pass right now

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