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Activity in NOW Stick

I have 2 now tv sticks

I have 2 now tv sticks on different tvs but for some strange reason it will not allow me now to watch now tv on the other tv unless i stop watching now tv on the tv its on but have always been able to watch on 2 different devices at the same time and...

Linking error/now tv is unavailable

Does anyone know whays wrong with my now tv stick? For the last month or so every time I've turned it on its making me sign into the WiFi doesn't work until the 3rd time and now its just saying sorry now is currently unavailable. I've reset it, updat...

Surround sound fail

I know the obvious answer but can't afford it at the moment! I've signed up for the HD 5.1 Surround Sound package but can't coerce any 5.1 out of NowTV. My AV amp is limited to optical and my old TV, although having an optical out, doesn't seem to fo...

Now TV stick faulty

Hi I've had this stick since Nov 2018 and first reported the faults to Now TV customer chat in September 2020. That's under 2 years of use and to be fair the faults were exhibiting themselves before. I simply reset the stick every time to force it to...

Amazon Prime Video

Hi everyone. I have Now TV Broadband and, separately, I pay for Amazon Prime for which I have access to Amazon Prime Video. However, when I connect my phone to the broadband, some contents in the Amazon Prime Video App disappear. Has anyone experienc...

BBC iPlayer not loadig

Hello BBC iPlayer is not working on our Now TV stick. The logo appears as the app is loading but it hangs and eventually we are greeted with an error message saying there was a problem loading iPlayer and that it is worth loading again. Tried refresh...

NowTV stick can’t connect to router

I have an old TV with a NowTV Roku stick in my “den” at the back of my garden. The den has an ASUS router which the NowTV stick uses for WiFi.The NowTV stick has previously worked fine but now won’t. Everything else (iPad, etc) works fine with the ro...

Factory reset.

I factory reset my smart stick, however each time I try to enter the six digit code, I get the error "whoops there's been a problem, please try again"....any ideas what I can do