Topics with Label: iPhone

Rugby summer international on demand disappear

I could not find any on demand for Rugby summer international. I used to be able to sort by Rugby under Discovery and found few until few days ago.

On demand sport categories missing under “discover”

On the iPhone app there doesn’t seem to be a way to browse sport on demand any more. Under the “Discover” page there’s a few curated collections (like the Grand Prix highlights from this year) but no way to access, for example, all the available F1 c...

Unable to install app iphone

I got a new iPhone 13 iOS 15.5. When I search on App Store for Now TV app it doesn’t show up anywhere. If I search for the app on Google it shows up but won’t let me click on it or download it to my phone. How can I install the app?

I do not have an account but am told that my membership is being extended

I have just had an email to say that my membership is being extended "for free", However, I do not have an account and do not own a smartphone through which I am told I have to access the service. I tried chatting online but the button to forward th...

Resolved! why can't my son connect to now TV

Why can't my son connect to now tv which I pay for, via his mobile phone hotspot, all of a sudden.

Now app error code and won’t connect to stream

My now tv app will allow me to access programmes but not play them. It comes up with an error message (0xfde0001b) stating I must restart the app (which I’ve done several times) or delete and reinstall (which I’ve also done several times. I’m in hosp...

Resolved! Ads not loading

Trying to watch “we own this city” on the iOS app and the ads won’t always load. Sometimes they won’t start and need to restart the app several times, sometimes first 1-2 load then it fails. Restart the app and have to watch all the ads again. Tried ...

Can’t stream to TV

I’ve just got now tv as part of my BT TV service, for some ridiculous reason there is no subtitles function on the service connected to the BT TV box (it’s 2022 for crying out loud, why is this still an issue???), and as I have a hearing impairment, ...

Sports Day membership

Hi All, I purchased a sports day membership last Thursday 12/5/22 to watch a match on Tv and part of the deal was that I would get the sports channels on mobile device for the next 3 months. Currently I can only watch Sky sports news on mobile which...

Resolved! iphone

Is anyone experiencing problems with using now tv on an iPhone? Since last week I have been unable to watch anything on it. I have already deleted and re-downloaded. Doesn't seem to be a problem with connectivity as I can watch bt sports.

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