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Activity in Mobile

Error code 20024

Since Wednesday every time ive tried to use the Nowtv app it says somethings gone wrong (error 20024)Ive tried deleting cache and data and I also uninstalled and reinstalled the app but still the same. Even restarted the phone

MarcS by Advocate
  • 9064 Views
  • 13 replies
  • 7 thanks

Resolved! No internet on some mobile devices

Hi, I have no internet connection on some mobile devices connected to Now Hub 2. Samsung phones are only affected, Xiaomi phones connect with no problems. It shows wifi device on the screen, trying to connect, the wifi icon flashes few times and it c...

Marek by Advocate
  • 1699 Views
  • 4 replies
  • 1 thanks

Error code 20001

Hi,I'm running now TV on a Galaxy Tab4 was working fine up until around 48 hrs ago,now constantly getting error code 20001 and won't run at all,I have messaged support and am assured they are working on it as quickly as possible .I have uninstalled t...

Hammer69 by Mentor
  • 9986 Views
  • 21 replies
  • 13 thanks

App not working on android mobile

Hello all,Paid my £35 to watch the Ashes - but the app is not working on my android smartphone (Samsung s10). Tech support said it is a problem across all android devices and will be fixed soon, but mine still doesn't work.When I open the app i just ...

edhawk by Advocate
  • 1241 Views
  • 3 replies
  • 2 thanks

Error code 20001 - App doesn't work

Upgraded to Sky  Sports via the NOW App to watch Ashes, Golf, F1.It worked for one day but hasn't worked since mid-Monday, so couldn't watch last 2 days of Ashes.Only get this message, 'Something's gone wrong - Error code 20001'.Have uninstalled the ...

gbr by Mentor
  • 1612 Views
  • 5 replies
  • 1 thanks

Resolved! no video on my phone, only sound

i cannot see the us open tennis matches but can hear the presenters. I can see it on my computer. 

path by Mentor
  • 2229 Views
  • 6 replies
  • 4 thanks

Resolved! NOW mobile

Can I use a UK vpn when I am outside the UK to stream NOW Mobile ?

tony4 by Mentor
  • 1573 Views
  • 5 replies
  • 2 thanks

Error code450 Blc

 So last week msg on now on sign in upgrade app available so download on my antique samsung Ao2 never had issue anywhere streaming now on mobile data ample speed. Soon as get upgrade app it starts buffering and so it continues. Msg says error  450  B...

Sinbad by Mentor
  • 665 Views
  • 2 replies
  • 0 thanks

Resolved! Subtitle size on Google Pixel 6

Hello, the subtitles on NowTV are absolutely tiny on my phone app. Using a Google Pixel 6 and have tried changing the phone's caption preferences in the accessibility settings but it hasn't made a difference. Subtitle size is fine when watching on sm...

Tiny subtitles

My current phone, ((Alcatel 1(2021)) and my previous phone (Imo Q4) both have a massive problem with subtitles. They are tiny. Basically the subtitles are like the bottom row of an opticians chart, the one you're not expected to be able to read comfo...

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