CHARGED TWICE
I was charge twice but I have just one subscription. How can I have my money back??
I was charge twice but I have just one subscription. How can I have my money back??
On my Payment screen it says I have paid my recent bill, but it has not shown up on my bank account. I've been trying to find a way to pay this bill before I have no money left to pay it. This has happened way too many times. Starting to ###### me of...
I need to speak with someone as i have been billed twice 1 for a special offer and the other for normal need to request a refund How do i speak to them?
Hi, I signed up for a 1 month free trail to now to on the 30th Jan and I have been charged £9.99 twice since! Why has this happened and can a refund be processed?
Hi I am not sure why I've been charged £5 then 5.99 then 5.99 again in the same month?
Having had some correspondence with NOW about payments taken from my Bank account over 4 months, they have not provided an answer of why these payments have been taken. I have provided details such as authorisation code and transaction codes but they...
Hi, I've been charged £9.99 twice in error on the 3rd Jan, for the entertainment and cinema packages, despite only signing up to the entertainment package. Please could someone investigate? Many thanks
I have been charged twice this month 22.00 for the broading fee. Today and yesterday, I recieved the payment notifications twice. could anyone help me? @
I have been charged £9.99 and £5.00 via PayPal. The transaction details say Cinema and Boost respectively. On my account page there is no option to see what ‘add-ons’ are active.I have not ordered anything though and these charges have just appeared ...
Hi forum 2 part question 1) I’ve been paying sometimes for multiple accounts due to a family separation and I wondered if there was a way to delete an account entirely without looking like I’m being difficult. I don’t want to remove devices, change ...