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Activity in Account & Billing

Payment

On my Payment screen it says I have paid my recent bill, but it has not shown up on my bank account. I've been trying to find a way to pay this bill before I have no money left to pay it. This has happened way too many times. Starting to ###### me of...

Charge twice

I need to speak with someone as i have been billed twice 1 for a special offer and the other for normal need to request a refund How do i speak to them? 

Charges

Hi, I signed up for a 1 month free trail to now to on the 30th Jan and I have been charged £9.99 twice since! Why has this happened and can a refund be processed?

Unknown Charges on my Bank account

Having had some correspondence with NOW about payments taken from my Bank account over 4 months, they have not provided an answer of why these payments have been taken. I have provided details such as authorisation code and transaction codes but they...

Charged twice in error

Hi, I've been charged £9.99 twice in error on the 3rd Jan, for the entertainment and cinema packages, despite only signing up to the entertainment package. Please could someone investigate? Many thanks

Wrongful charged

I have been charged twice this month 22.00 for the broading fee. Today and yesterday, I recieved the payment notifications twice. could anyone help me? @

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