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Activity in Account & Billing

Charged for Cancelled Service

I cancelled my service in line with the T's & C's.  I have now been charged for a full month even though the services are stopped.  I can see that I am due a credit - but not for the full amount.  Why not?  If somebody could please let me know?  Than...

overcharged

Hi all how do i go about getting a refund on an overcharged bill ive been charged twice for one thing thanks olly 

Free 7 day entertainment pass

I've come back to now tv, I have a months free cinema pass which is ok, but I'm trying to get the 7 day free entertainment pass but its saying its already on another account .The only thing I can think of is I put in an email address that I made an e...

Incorrectly charged

I used a two month entertainment voucher and a two month cinema voucher. I've just noticed they've carried on charging me for Cinema, so I've been charged 9.99 in June and July when I shouldn't. Finding a contact number or live chat seems to just sen...

Charged for a pass I never signed up for.

So I’ve just had two transactions of £33.99 each, for a sky sports month pass. 1.) why on earth have I been charged twice?2.) I never actually authorised or applied for this pass as I have 0 interest in sport, and neither does anybody using my accoun...

I’VE BEEN CHEATED‼️‼️‼️

I took out a seven day trial cancelled it after five days and received confirmation email since then I’ve been charged one payment of £8.99 and then later that day another payment of £3impossible to contact anyone even the CEO is ignoring my emails! 

My account

Im very peed off with trying to sort out my account is there any way i can speak to some one please

please help me guys

Hi, I've been paying for my ex girlfreinds now tv for 6 months and i need to cancel it Via card as i dont have Acsess to the account... Nor can i contact her as i'm in trouble with the police reguarding her i'm on bail so if i contact her i breech ba...

Switched to NOW TV on BT but still charged

Hi there, I have switched to NOW TV on BT rather than doing it separately but I was still charged for my old passes. When I check on my account I can only see the new passes but I’m billed for the old passes too. Is there a way to stop this and get a...

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