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Activity in Account & Billing

CAN'T UPDATE MY PAYMENT DETAILS

Hi I am trying to update my payment details with my new card.The recurring message I am receiving says "Oops something went wrong. Please wait a moment and try again. " I have verified my card status . There are no issues. I have updated my Amazon ac...

JohnA by Mentor
  • 1402 Views
  • 7 replies
  • 2 thanks

Broadband account

Hi, so my dad opened a broadband account several years ago. We've been using the WiFi with little issue but then my dad got a new card. This means that his payment details were out of date and now NOWTV cannot take money out of his account. This was ...

Can’t pay my outstanding bill

I have an outstanding bill, I cannot pay it it will not accept my card. My internet has now been taken away. What do I do about this I’ve tried many different cards and it won’t accept any please help.

Erin2 by Advocate
  • 819 Views
  • 3 replies
  • 0 thanks

Cannot Update Card Details

Due to an upcoming card expiry date, my bank changed my registered card details with NowTV without my knowledge.As the card wasn't activated, NowTV attempted to charge the new card in October and failed. The card was then stripped from my account.Unf...

Can not make payment online

I need to pay the outstanding and switch my account off.But now I can not make the payment online.I tried to log in to my account and went to “my payments” page. I entered every detail and got a green tick for every blank.But the “confirm” button is ...

Chaning payment details

It seems when I initially signed up to NOW and entered my card details it was saved as my TV membership card (despite not having a TV membership) and my account has been left without a broadband payment method. As a result I've recently received an e...

Due payment clearance

I made some mistakes in updating my payment details. As a result, I have a balance due for the last 2 months. I receive an email saying that my account will be deactivated in 10 days. Now I update the payment details correctly. But the next payment d...

Bill

Now tv keep stopping my service saying I haven't paid which I have passed from department to department  I have not had a full month's service without being cut off I have mental health and anxiety issues sometimes it's hard to pick up the phone yest...

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