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Activity in Account & Billing

How to pay from abroad

Hi! I’m trying to Watch now-tv from Norway.I’ve done all the vpn-stuff and everything works until I’m going to pay for the package. They won’t accept my Norwegian credit cards or pay-pal accounts. Does anyone have an idea how to fix that? 

Norway by Newbie
  • 726 Views
  • 2 replies
  • 3 thanks

Resolved! New password sharing law

Hi I have seen that there has been new legislation passed about password sharing and am worried this will affect how I use my now TV.  One of the screens I use is at my parents house,  My parents provide childcare for me and I have put my now TV onto...

Hex333 by Mentor
  • 2736 Views
  • 4 replies
  • 6 thanks

Someone else is watching my now account on their tv

Someone else has logged into my account on their smart tv, I don’t know how to force log people out or remove their device. My account options just say I can’t do that. I know they’re watching it because programs I have never watched keep coming up o...

Amys90 by Mentor
  • 803 Views
  • 1 replies
  • 0 thanks

Change payment date

I need to know how to change payment date. I don't understand why it's so hard! Is this something I can do online? 

AHanmer by Advocate
  • 925 Views
  • 2 replies
  • 0 thanks

Resolved! Moving from BT TV

I used to have BT TV and my NOW TV Entertainment subscription was part of the BT TV Package. I have since moved away from them and want to continue my subscription with NOW so I need to change my payment details. However when I go to payments page it...

Bebiana by Advocate
  • 734 Views
  • 4 replies
  • 7 thanks

Change Address or Close Account

Good Afternoon,I have not used my Now TV account for sometime and it seems that, as a I had broadband with you previously I cannot just change my address.Is there a way I can either: A: Change my Address or B: Cancel my Now Account?Thanks in advance.

CJT80 by Advocate
  • 765 Views
  • 2 replies
  • 1 thanks

Payment declined

Hi, I have been trying to purchase a 33.99 monthly sports pass and am already paying for an entertainment pass. I pay through my revolut account.For whatever reason, I am unable to complete payment for this sports pass. i am always gicenan error mess...

Hazcorn by Advocate
  • 779 Views
  • 3 replies
  • 1 thanks

CAN'T UPDATE MY PAYMENT DETAILS

Hi I am trying to update my payment details with my new card.The recurring message I am receiving says "Oops something went wrong. Please wait a moment and try again. " I have verified my card status . There are no issues. I have updated my Amazon ac...

JohnA by Mentor
  • 1354 Views
  • 7 replies
  • 2 thanks
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