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Activity in Account & Billing

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Merging two accounts held by the same person

I want to change the email address on my account. However, I already have an old Now account with my email address. (I really can't remember why this is.) Can I merge these? Or delete the old one and then move my current one to the other email addres...

jaduffy by • Mentor
  • 2970 Views
  • 16 replies
  • 6 thanks

New customer - but paying for two places with the same

I am paying  for two addresses with the same card.Will this confuse Nowtv broadband?I am paying one addresses broadband with a debit card.Now I have signed up another address using the same card. Will this confuse them? To make things easier, I will ...

Kim2 by • Advocate
  • 261 Views
  • 1 replies
  • 0 thanks

Broadband & Calls page not loading. New customer.

I will keep it concise.Moved to a new place. Tested the socket, model "Openreach™ Branded NTE5C MK2 Master Socket".Socket is not live. Test was done by using a line phone & connecting it to the socket, then listening for the continuous tone. It wasn'...

Ruzky by • Advocate
  • 282 Views
  • 1 replies
  • 1 thanks

Updated Card Details

I updated my card details for payment but NOW keep processing the transaction on my old card, which has no funds in it. I cannot make a manual payment online and tbh, my internet speeds suck half the time. Wondering what the benefits are of being wit...

Changing email address

I want to change my email address to link with another account and it won't let me as that account already exists. Anyway round this BT aren't helping me and they set the account up 

NOW TV SCAM

Sad to say this is all just a Chinese SCAM and will cost me and any of you dearly.  Try this go to https : /  /  www . nowtv. now . com / contact-us/  and you'll see all the chinese writing, names and more. It is all run out of Hong Kong and like me ...

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