I haven't been near NOW TV in an age as it won't run on my television (see my other threads for help!)However I went online yesterday and checked the details on the NOWTV website. Amazingly, less than 24 hours later I've received an e-mail telling me...
Hi from lockdown everyone. Hoping someone can help me. I am unable to update card details, error message each time (‘some of those card details aren’t valid’) Browsed forum and tried tips suggested for others.. 0 before door number, different browse...
I won a monopoly free 6 months sky sports pass which i have barely used. I am trying to cancel this as it is taking £5.99 a month of my account and there is no way to cancel this. When i go on active passes it is showing as nothing there. I just want...
I'm going away for few months and I want my wife to able to contact now tv if anything arises. At the moment I can't see anyway of adding a second person to the account. When this happen last time she was unable to get help with the Internet.
I previously bought NOW TV through BT TV, since I have cancelled this. Due to the ongoing pandemic I wanted to buy the film pass directly from NOW TV. However, whenever I try to add a payment method I get the error ‘oops something went wrong’ and am ...
Hello NowTV, I have tried to cancel my NowTV account, but I can't log into my account. I have tried resetting my password on the account, but each time have been presented with a webpage which says 'An unexpected error occurred'. I have had to create...
I wonder can I pause my plan for five month. because of the covid19 no one will be at home.
Hi, i currently can't contact you at all due to your live chat and contact centres being off line so hoping i can get some help here. My daughter signed up for a free trial using an email account that she can no longer access. She has been charged th...
I recently removed the pin from my account however the following day an error has occurred which meant I was logged out of all devices. I can no longer log into my account. If I try a password reset using email or security questions the reset process...
My postcode is correct but it’s not matching my address. I can change it manually but it then goes back to how it was before- wrong street name correct postcode.Any ideas?
