How to cancel my account and remove payment details
Hi, I would like to cancel my Now TV account and have all payment details removed from this account. How do I do this? Kind regards Marta
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Activity in Account & Billing
Unable to cancel or use live chat
I want to cancel my accounts as I have been charged when I do not use this subscription. However the website has been having technical difficulties since yesterday and I cannot find a number to call!
Cancelling a pass while taking payment
After purchasing my initial pass (30 days entertainment) which I payed for I assumed the service would stop after the 30 days, however I noticed it auto renews and now NOW tv is attempting to take money out of my bank to renew the 30 day pass ( I don...
Resolved! Frustration
I have been a customer for a few years now and have recommended Nowtv, but... Since cancelling my cinema pass in August I have been unable to access my passes on the website, all other sections of my account are working but not Manage Passes. After s...
Resolved! Trial didnt work out, can I request payment card removal please
I took up the £5 new customer trial, and had some 'make or break' issues within, at best the first 45 minutes of membership. I have managed to figure out how to cancel all my passes, and have confirmation emails.(The "are you sure", "are you really r...
Can't cancel, website just takes me round in a loop.
I want to cancel but can't click on passes as it says you could not take the last payment and it just goes round in a loop, just need to cancel, please help.
Billing
I have 3 now tv boxes in my house none of them have a bank account linked to them an none of them have a active account running but ive been charged over the last year and a half i think it is ive been charged 180 pound for a service that i do not us...
Live chat
Hi is anybody having issues with live chat?I click it and enter what I want to talk about wait 5/10 mins but nothing happened just wondering if anyone else has had the same problem. Thank you
Can not access payment details
I cannot access my billing details in order to cancel my subscription. I have been charged and have never even used Now TV! The payment details screen says “oops something went wrong”
want to cancel but cannot access billing
I cannot access my billing details in order to cancel my subscription. I have been charged and have never even used Now TV! The payment details screen says “oops something went wrong”
