Monthly payment - Broadband - Is it for the coming month?
Is my monthly payment in arrears or for the coming month? Thanks.
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Activity in Account & Billing
How to speak to someone about your bill
How can I speak to someone about my contract going up? My offer ran out and I’m not happy to pay the new amount.
Live Chat not working
Hi, I click on Live Chat and nothing happens!!!!! How do i contact Now TV........??????? Its like they are avoiding answering questions......!!! PS. I tried at 1pm, so it should be working!!
Created account with wrong email
I accidentally set up my account using the wrong email and now I have no way of cancelling my account and I’m still being charged
How do I get a refund for the 7 day trial?
My 7 day free trial ended today and I have been charged for it. It is not what I wanted from the service and would like to cancel and get a refund but there doesn't seem to be an option for this or to talk to someone on the live chat.
"Boost" charges?
Does anyone know why the hell Im being charged a monthly "boost" charge, even though I have cancelled all of my passes? This charge is also scheduled for a month from now. Now TV's help options are some of the most AWFUL I have ever experienced, so a...
I can't find the Live Chat button on the Help page???
It's driving me insane I need to speak to somebody about how to cancel and there's no button to click on the Help page?How can I speak with someone over chat?
Cancelling my subscription but still being charged.
I cancelled my subscription months ago and I'm still being charged when I go to now tv and my account it says i haven't been charged but my statement says differently.
Cancelled 10 month pass, but getting no refund
Because I've signed up to Sky, with a Sky Sports package, I no longer needed half of my 10 month Sports pass, which cost nearly £200. Why can't I get a refund? I don't want the pass any longer.
Impossible to cancel pass
Hi, I received a few month voucher for now tv, I redeemed it and this month I found in my statement that got charged, so I wanted to cancel my subscription as I am not interested in what is on now tv,, but, when I logged in my account there was nothi...
