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Activity in Account & Billing

How to get a refund after being charged

I’ve tried to cancel my now tv for 3 months now and it’s not letting me do anything I cancelled my bank details but I’m still being charged everytime I go on the now tv app or website it won’t let me cancel it?

Cancelling

I tried a trial for entertainment pass and remembered it ended today. I went online and cancelled it this morning, but they have set up an entertainment pass and taken the money for it even though I cancelled. Can I get a refund as it’s almost imposs...

Cant cancel my entertainment pass

I've spent two days trying to cancel my pass, the icon just keeps spinning endlessly. I've tried every option for cancelling, and nothing works. I've logged in on two phones, an iPad, a samsung tablet, and a laptop. Not sure what's happening, but now...

Refund

Hi guys I wasn’t aware that the tv passes were a rolling contract and I have just cancelled my sports pass as I do not need it anymore, ( I didn’t realise I had to cancel myself until I checked my bank this afternoon )  the payment has just gone out ...

Payments

Hello, So I had planned to cancel my NowTV pass for entertainment, I was given an offer of £5.50 for 6 months starting the 16th. However it is still showing as £8.99 on my bank pending charges. Any help with this would be great.

Resolved! Charged after cancelling

Hi all, First time post in sheer desperation. I cancelled my pass a couple of weeks ago and even had confirmation that there were no active passes, then yesterday I was charged.  I cannot find an email address of telephone number on the site, and the...

Auto Renewal Refund

Hi NowTV Support My account auto renewed and I can't afford to pay this renewal. I didn't get any confirmation via email to let me know.Can I be reimbursed the money & the subscription cancelled please? During these tough times I don't want to spend ...

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