Charged for a sports day pass I didn’t order.
Very Bizarre. Just been charged for a sky sports day pass and not even switched on Now Tv today I’ve been at work??
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Activity in Account & Billing
Reordering Now TV
Hello,i recently purchased Now TV Broadbands dc has it scheduled to come to the house to be installed by engineers. The problem is I also cancelled it because I thought I didn’t need it anymore. It turns out I was mistaken and still need it, on the w...
Cancel pass
I want to cancel my entertainment pass. I follow the instructions and get to the part with the swirling circles and checking my account, then message changes to hold on a sec.... Then nothing happens! The circles keep swirling and the message hold on...
Removing my payment details from NOWTV
Hi, Please can you remove my card details from my account as i have cancelled my existing monthly pass. why is there no option to remove your card details yourself?
Resolved! unauthorised payment
Payment taken from account twice and my details were changed on my bank account so no money could be taken.you had sent me an email saying you would cancel if payment could not be taken because like could not contact you and now I managed to cancel y...
Cancel Passes said to be Managed on BT but actually don't exist on BT
I have been going around in circles. I have entered the Now Passes and Vouchers Menu. There I find that I have two Passes (which is correct). The first reads as follows NOW TV Sky Cinema PassIncluded in your BT TV PackageYou're getting a premiere...
Sky Sports Pass
Hi, I ordered Now TV with a sky sports pass for 2 months @£25 per month. I went in and cancelled my sky sports pass thinking it would just remove itself AFTER the two months I have purchase it for however it has removed it straight away. And I am pre...
Cancel my services
Hi, I wish to cancel my services. My services have been playing
Refund after cancelling broadband
I cancelled my NowTv broadband last month but they have still taken the payment. Does anyone have any ideas about how I get my money back? How the heck do you contact these people?!!!
Resolved! One Week Sky Sports Pass Option Missing
Hi, I bought a One week Sky Sports Pass from Currys. However, the option to add said pass is now missing, only 1 month appears. It will not accept the one week pass. Anyone have any suggestions?
