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Activity in Account & Billing

Resolved! I just want to cancel my account.

I recently sold my old now tv box at a car boot. However someone has now started a free month entertainment trial, not me. I now just want to cancel my whole account. PLEASE HELP!!!!!!!!!

I can't cancel my account?!

I keep trying to ring the number it says to speak to to cancel the account and it just rings out and then hangs up...I can't get through to anyone and it is driving me nuts!Any ideas? 

GraceRA by Observer
  • 273 Views
  • 3 replies
  • 1 thanks

Resolved! Cancelling my membership

Hiya I'm trying to cancel my membership, however because I have had it on an offer of £6.99 a month it says the minimum term is 6 months, I signed up in October. So if I cancel now will I still be charged until April? even though I'm not benefiting f...

gembr by Advocate
  • 849 Views
  • 5 replies
  • 1 thanks

Unnaceptable and decieving cancellation process

Hi,I thought I cancelled my subscription on the 29th december to not get charged on the 1st Jan.I did the cancellation on my phone and because of the unnaceptable and deceiving way that nowtv handles it, I have been charged again.I have subsequently ...

PhilL by Newbie
  • 474 Views
  • 4 replies
  • 1 thanks

NOW SPORTS DAY

Hi I have been a customer for some time, but I have never had a sports membership of any type.But for some unknown reason i have been charged £11.99 for a sports membership that I have not and will not use?  I did get a confirmation email on 16/01/24...

I have been charged even though I definitely cancelled

I cancelled my cinema membership last week after commencing a free trial. I didn't want to be charged because I wasn't happy with the selection of movies. I DEFINITELY cancelled it. But NOW TV does not send proof of cancellation to yuour email, so I ...

geoboss by Newbie
  • 245 Views
  • 1 replies
  • 1 thanks
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