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Anonymous User
Not applicable

Can't use Sky sports pass on Bt youview box

I can't seem to access the sky sports channels on the Bt you view box. I have a pass that I can use on my iPhone and PC but not Youview
1 ACCEPTED SOLUTION
Anonymous User
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@Anonymous User it's not available on YouView full stop. BT, TalkTalk or vanilla.

View solution in original post

51 REPLIES 51
Anonymous User
Not applicable

Hi @Anonymous User

 

Welcome to the forum.  Which stage are youn stuck at?  Cheers.

4268
Legend 5
Legend 5

@Anonymous User  even if you do activate Sports doesn't work on YouView http://help.nowtv.com/article/NOW-TV-shows-that-aren-t-available-on-YouView http://help.nowtv.com/article/Supported-devices   you will need to use a different device to use on your TV

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
caseyb1993
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Legend 5

@4268 wrote:

@Anonymous User  even if you do activate Sports doesn't work on YouView http://help.nowtv.com/article/NOW-TV-shows-that-aren-t-available-on-YouView http://help.nowtv.com/article/Supported-devices   you will need to use a different device to use on your TV


You can use these other devices 🙂

http://help.nowtv.com/article/Supported-devices

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us. I'm sorry to hear about your issues with your Sports pass.

 

I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂

 

Thanks

 

Rob

NOW TV Team

Anonymous User
Not applicable

how do i watch now tv sport ie f1 via my bt box

Anonymous User
Not applicable

@Anonymous User you don't, only NOW TV movies are available on a BT/YouView box. 

Although the F1 is live on C4 today. 

4268
Legend 5
Legend 5

@Anonymous User  you switch it off and use another device as it is not available on BT Box.  Unfortunately Entertainment and Sports are currently not available on YouView. You will need to use a different device in order to watch entertainment or movies. Please see below link to devices:
http://help.nowtv.com/article/Supported-devices

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

I have logged onto now tv via youview but there is nothing but movies. How do I watch the sport I just paid for?
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

Unfortunately only the movie pass can be watched on YouView boxes , not entertainment or sports.

Have a look at the following list of supported devices as you might find you already have something that you can watch entertainment on. If not, a NOW TV box is probably your cheapest option.

http://help.nowtv.com/article/Supported-devices

If you do have another compatible device such as a games console, Roku, Chromecast etc that you want to set up, you can find more details here

http://help.nowtv.com/article/How-to-Get-NOW-TV-on-your-device

caseyb1993
Legend 5
Legend 5

@Anonymous User If you don't have another device to watch sports, you may be able to get a refund.

Go on live chat and they will check your account and decide whether you can get a refund. (They will see if you have viewed sports or not.)

 

http://help.nowtv.com/article/Sky-Sports-Day-Week-Pass

 

Click the green contact us button at the bottom of the link. 

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂