16-12-2015 15:55
16-12-2015 16:04
@Anonymous User
Welcome to the forum.
You can't reset all your devices yourself, you need a member of staff to go into your account.
You can either wait for a member of the NOW TV Team to pick up your post and they will look into this for you (might take a day or two if they are particularly busy). Or if your need is urgent you could have a word with Live Chat, explain what's happened and see if they can reset your devices for you. To get there go to the following help page
http://help.nowtv.com/article/Device-limit-reached
and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page.
19-12-2015 10:57
Hi @Anonymous User
Thanks for getting in touch, sorry to hear that you've had issues with the devices. Can you try now for us and it should play out for you.
Cheers
Ranj
NOW TV Team