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Anonymous User
Not applicable

Only movies no sports

I paid for a 1 day pass for sky sports to watch the lions game tomorrow. I've signed in thru my BT box and can only see movies.......any ideas anyone?

1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

Hello there @Anonymous User 🙂

 

It is because NOWTV are only allowed to have their movie pass on a Youview box.

 

There are many other devices you can use though. 😉

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

5 REPLIES 5
caseyb1993
Legend 5
Legend 5

Hello there @Anonymous User 🙂

 

It is because NOWTV are only allowed to have their movie pass on a Youview box.

 

There are many other devices you can use though. 😉

 

https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now-tv

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Thanks for your reply.

Does BT box have same rules as u view?

Anonymous User
Not applicable

Answer to my own question.....cant watch thru BT box!

Could watch on my windows laptop but that's in for repair!! Grr!

Great!

What a disappointing waste of money.

Now TV should make this clear when you start the process of buying a 1 day pass.

 

caseyb1993
Legend 5
Legend 5

@Anonymous User Considering no content has been viewed, live chat may be able to refund you. 

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass

 

Click the link and click the green contact us button at the bottom. Then select "live chat". 

They may be closed now but will reopen at 8am. 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Ok thanks. 👍