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Anonymous User
Not applicable

Now tv

My now TV play adverts but won't play the programme on 4OD. Every time I try to reload it just say cannot play, try again later. I have reset my now TV box and still happening.
4 REPLIES 4
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

Are you using a NOWTV box?

 

Try this step:

http://help.nowtv.com/article/Other-app-not-working-NOW-TV-Box

 

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
SeeMoreDigital
Legend 5
Legend 5

Hi and welcome to the forum @Anonymous User,

 

In order to help you, can you please provide the following information: -

  • What's the make and model number of the device(s) you're using to access and play NOW TV content?
    [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
  • How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

 

 

Cheers

Anonymous User
Not applicable

Hey @Anonymous User

 

Could you also let us know what you're trying to watch on 4OD? Have you tried anything else?

 

I'll test this out on our ones here 🙂

 

Thanks,

 

Ryan
NOW TV Team

Anonymous User
Not applicable
I am trying to watch hollyoaks, keeps playing up all through now TV, on all apps and catch up,
Thanks