Solved: No sound

Anonymous User · ‎10-01-2016

I have no sound for superman IV on any of my outlets. All other films I've tried have been fine.

caseyb1993 · ‎10-01-2016

@Anonymous User It could be a glitch but I'm sure the NOWTV team will see this and get back to you.

Maybe try uninstalling the apps if you can and reinstalling and give that a go.

I don't own these devices so don't know if you can.

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

Andy · ‎10-01-2016

@Anonymous User

Welcome to the forum.

It seems to be working fine on the NOW TV box and iOS. If you post which devices you use the team can look into it.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

SeeMoreDigital · ‎10-01-2016

I can hear the sound okay on my LG television too...

Anonymous User · ‎10-01-2016

My you view box and xbox

caseyb1993 · ‎10-01-2016

@Anonymous User do you have any other devices you can try?

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

Anonymous User · ‎10-01-2016

Just tried it on my Samsung s6. Sound is OK. Very odd that it doesn't work on the other two

caseyb1993 · ‎10-01-2016

@Anonymous User It could be a glitch but I'm sure the NOWTV team will see this and get back to you.

Maybe try uninstalling the apps if you can and reinstalling and give that a go.

I don't own these devices so don't know if you can.

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

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No sound