Hi and welcome to the forum @Bonham,
As you may or may not be aware, the NOW TV service permits you to register up-to four playback devices and view their service on up-to two at the same time on the same NOW TV account. You can find out which devices you currently have registered by selecting the: 'My Account' button and accessing 'Manage Devices'.
Ordinarily you are permitted to change one registered device per month, which comes into effect at the beginning of the next new month. However, if you require 'forced' device limit resetting, this needs to be carried out by a NOW TV representative. But please be aware they are not obligated to carry out this service...
• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •
• LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •
• All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •