@Anonymous User
welcome to the forum.
Sounds like you've reached your device limit. If you've watched on four different devices in the past then the device limit rules kick in, where you can now only add one new device a month, even if you delete several.
Best thing to do is to have a word with Live Chat, explain what's happened and see if they can reset your devices for you. To get there go to the following help page
http://help.nowtv.com/article/Device-limit-reached
and click the Contact Us button at the bottom of it, then choose the Live Chat option.
