please help xbox one s wont play now tv

[Anonymous User]

please any help would be really appreciated just installed now tv onto my new xbox one but whenever i try to play something it says that now tv is not comapatble with microsoft edge and i have no idea what to do or how to get it to work 

[Anonymous User]

thankyou so much iv given up for tonight im going to try in the morning with a clear head i think my brains stopped working tonight fingers crossed il let you know tomorrow lol

[Andy]

@Anonymous User You're welcome, good luck! 🙂

[Andy]

And if you are still stuck, you could go onto live chat and ask them to help you, you'll find it easier than keep posting on here as you can type to them in real time. 

There's a button called start live chat on this page

http://help.nowtv.com/contact-us/How-to-Get-NOW-TV-on-your-device

[Anonymous User]

thats what shows each time i try to watch something but i cant install firefox xbox wont allow it so iv no idea what to try next apart from installing normal internet explorer and trying that but iv no idea where to find the 3 dots its describing on microsoft edge iv given up for tonight i think my heads hurting lol