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Occasional Poster
Posts: 2
Registered: ‎01-12-2017

Xxbox error code 4

I have this message following an Xbox update I installed today.

I am now unable to what anything via Now TV

Can anyone help?
NOW TV Team
Posts: 101
Registered: ‎30-11-2016

Re: Xxbox error code 4


RB81 wrote:
I have this message following an Xbox update I installed today.

I am now unable to what anything via Now TV

Can anyone help?

Hi @RB81

 

We are sorry to hear about this ! 

 

We have raised this with our technical team to get an update on what could be causing the problem, in the meantime have you tried uninstalling the NOW TV app and re downloading it to see if this helps at all ?

 

 

Kymberly-C
The NOW TV Team Smiley Happy
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Community Manager
Posts: 3,320
Registered: ‎15-11-2012

Re: Xxbox error code 4

Hi @RB81,

 

Thanks for getting in touch, again I'm sorry to hear about the issue you have encountered with your Xbox. 

 

Can you please let us know if you are still experiencing this issue? 

 

Thanks, 

Karl

Occasional Poster
Posts: 2
Registered: ‎01-12-2017

Re: Xxbox error code 4

Hi. I didn’t uninstall / reinstall however I have just tried again I can confirm it is now working