23-05-2016 8:46
26-05-2016 15:59
Hi @Anonymous User
Sorry to hear this.
Can I ask you to make sure that your Internet service doesn't have any of the supplied Kid's Safe/Virus Safe software enabled, If it is enabled if you can try disabling it and then try NOW TV again.
Thanks
Andy
30-05-2016 10:53
30-05-2016 18:29
Are you with BT Broadband by any chance @Anonymous User
If you are, could you check to see if the Smart Setup is turned on for your router?
Thanks,
Ryan
NOW TV Team
02-06-2016 7:00