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Anonymous User
Not applicable

Xbox one problems.

I have recently brought a new xbox one. Have installed now TV and it won't work. Have reinstalled it and it still doesn't work. Not sure if this a problem with your app or xbox as I'm having a similar problem with blink box and screen shots in the game store. Help!!! Have contacted xbox regarding the problem too, if it isn't resolved by either party I will have to end my subscription as this is my main device used.
Anonymous User
Not applicable

Is there any parental restrictions set on your console?
Is your consoles region set to a region supported by Now Tv?


If both of the above are OK, then it's probably time to clear the System Cache:

When the Xbox is powered on, press and hold the power button the console until it shuts down completely.


If neither of these work, it's probably time to try a factory reset.
Go to Settings>System>Console & Info Updates>Restory Factory Defaults.


Hope these help!