25-11-2016 8:49
17-01-2017 17:46
@Anonymous User @Anonymous User
Hi guys
Could you let us know who you internet providers are
Thanks
Aaron
17-01-2017 18:49
Virgin Media 200Mb service. Only using thier router as a Modem, using ASUS RT-AC87U as Router.
24-12-2016 16:34
09-01-2017 4:04
I am having the same problem tryed every thing said on this page and still not working when is this going to be fixed ? or i will just go to netflix
09-01-2017 10:22
@Anonymous User wrote:
I am having the same problem tryed every thing said on this page and still not working when is this going to be fixed ? or i will just go to netflix
@Anonymous User @Anonymous User
Hi Guys
Could you try some of these steps to resolve this
If your currently connected by wireless set up a wired connection
Pause any downloads
Adjust the DNS settings
Let us know how you get on with these steps
Thanks
Aaron
28-11-2016 13:24
Hi @Anonymous User
Just wondering if you have signed up to the Xbox One preview Program ?
If so this will be causing the issues your describing.
Thanks
Andy
11-12-2016 14:47
Hi..
Did this get resolved.. I have the same issue.. I can click on a program to watch and its just a black screen and nothing happens...
very frustrating..
11-12-2016 16:56
Hi @Anonymous User
Have you tried any of the previous steps such as deleting and reinstalling the app
you could alternatively try clearing the cache with the following steps
Hope this helps
Aaron
17-12-2016 14:46
tried this a few times now and still the same issue.. althought I now get just a spinning buffer wheel and then it stops.. but still I cant play anything 😞
28-11-2016 8:38