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Anonymous User
Not applicable

Won't let me sign back in on my Xbox one

After the recent update, my Xbox one won't let me sign back in to the now tv app. I get to the sign in page and put my username and password in but when I press sign in nothing happens. Any reason for this?!
1 REPLY 1
Anonymous User
Not applicable

Hi @Anonymous User

 


Can you make sure that there is no special characters in your password if there is please change it to a password that only has numbers and letters in it to see if this helps at all? the current update has disabled the ability to use special characters which we are working to fix currently.

 

 

 

Cheers

Eddie