02-11-2017 20:56
27-05-2018 21:36
16-11-2017 22:50
15-11-2017 20:57
14-11-2017 20:03
i am getting the same problem! On the bright side my girlfriend thought her tv was the problem and bought a new 4k tv at the weekend!!😂😂 the down side is I dont have the heart to tell her its probably the app!!!
15-11-2017 24:20 - edited 15-11-2017 24:20
.... but did the new 4k tv fix it? 🙂
14-11-2017 23:51
I opted my xbox one X into the dashboard alpha preview and with the alpha dashboard this problem hasn't happened. But my other xbox with the release dashboard still does it.
I'm now wondering if it is a dashboard bug rather than a nowtv app bug especially as there was a dashboard update the day before this thread started.
20-11-2017 12:59
@Anonymous User wrote:
I opted my xbox one X into the dashboard alpha preview and with the alpha dashboard this problem hasn't happened. But my other xbox with the release dashboard still does it.
I'm now wondering if it is a dashboard bug rather than a nowtv app bug especially as there was a dashboard update the day before this thread started.
You might be onto something there @Anonymous User , I've noticed the Amazon video app is having some strange issues at the moment as well. But with Amazon it's mainly when you're navigating through the app menus
Be strange issues with both the NowTV and Amazon apps were not there before the dashboard update either.
Although you were quite lucky that the NowTV app worked with the alpha version of the Xbox one dashboard because the NowTV app would only normally work with the standard release versions of the Xbox software
11-12-2017 14:20 - edited 11-12-2017 14:21
Hi All,
Thanks for getting in touch in regards to the issue around washed out colour on Xbox One.
We believe that this issue should now be resolved.
If this is not the case please let us know so we can look into this further for you.
Thanks,
Karl
12-11-2017 20:34