South Park S019EP1 not working (8004b897)

[Anonymous User]

Hi,

This episode is not working. Trying to watch it in the catch up section but it keeps telling me that a problem is preventing playback and quotes error code 8004b897...

[Anonymous User]

Hi @Anonymous User

Thanks for your post.

This has been raised with our content team 🙂

Birgit

NOW TV Team

[Anonymous User]

S01909 is not working either, South Park seems to be a problem on nowtv...

[Karl-F]

Thanks for letting us know @Anonymous User. 

We have made our content team aware and we are working hard to get this issue resolved as soon as possible. 

If you have any further queries, please feel free to get back in touch. 

Thanks, 

Karl

NOW TV Team

[DarylM · Accepted solution]

@Anonymous User  It might be worth trying again now.  The episode has been fixed on PC, so hopefully it will now play on all platforms.

[Anonymous User]

Tried it last night at 22:30 and it failed, wiht the same error.

Only got a few days left to watch and I can't watch it "on demand".

Really grinding my gears now NOWT TV.

[Anonymous User]

Still. Not. Working.

[Anonymous User]

Hi @Anonymous User

I replied to your post on another thread.

Birgit

NOW TV Team

[caseyb1993]

I was able to watch it the other day on the black nowtv box but when I tried yesterday to check it, all I got was the loading circles before the box froze and had to be reset.