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Anonymous User
Not applicable

‎03-12-2015 24:54

Something's not right.

Every time I try going into the app on my Xbox it constantly comes up with the message " we can't seem to get started at the moment " but offers no help or assistance as to why. I have paid for the service for a week but haven't been able to use it for two of those days. Help please ?!
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2 REPLIES 2
Anonymous User
Not applicable

‎04-12-2015 9:36

Anyone going to help or you just going to waste my passes that I've paid for ? So disappointed with this service !!
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Anonymous User
Not applicable

‎06-12-2015 14:55

In response to Anonymous User's comment

Hi @Anonymous User

 

Thanks for posting, sorry to hear you've had issues with your Xbox. Apologies for the delay in replying. Can you try deleting the app and then re-installing for me please. Also try clearing the cache please.

 

Have you tried a wired connection? Or wireless again if you've using a wired connection. Let us know how you get on.

 

Cheers

Ranj

NOW TV Team

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