15-02-2016 17:28
Hi all,
I am trying to select season 10 of Grey's anatomy.
On the first screen when I select the boxset are available 9 seasons. If I move down and trying to go on season 10,11 and 12 the yellow line that mean a I can select that buttom, automoticaly jump straight to the top.
It's absolutely frustating..
Any advice please? I don't wanna keep moving from Xbox to apple TV(that I have already put away 3 months ago because is not need it)
Thank you !
Giovanni
Solved! Go to Solution.
26-05-2016 14:13
Hi guy's,
This will be fixed in the next release of the NOW TV App, this will be happening in June.
Thanks
Andy
16-02-2016 17:41
Hi there @Anonymous User
Thanks for posting this on ur Forum 🙂
I've just taken a look into that and can see exactly what you're talking about.
I'm going to get this issue raised so we can get it fixed as soon as possible.
In the meantime, I noticed that the abc studios version of Grey's Anatomy was working alright to get Season 10 and 11. If you do a search for Grey's Anatomy on the NOW TV Xbox One app, it should be the second option and you'll see the abc studios logo there.
Just so you can get your fix of the show till we've got our fix 🙂
Thanks,
Ryan
NOW TV Team
22-02-2016 8:07
22-02-2016 8:54
24-02-2016 13:28
Hi @Anonymous User,
Thanks for your post.
So that we can look into this for you can you please let us know what device this issue is happening on?
Thanks,
Seema
NOW TV Team
25-02-2016 11:22
28-02-2016 18:03
i @Anonymous User,
Thanks for getting back to us with the extra information.
I'll get this looked into by our content team.
Thanks,
Rich
The NOW TV Team
29-02-2016 10:24
02-03-2016 10:37
Hi @Anonymous User, @Anonymous User, @Anonymous User
Thanks for your posts.
Our technical team is aware of this issue and are currently working towards getting it fixed. Sorry for any inconvenience caused.
Once we have more information, we'll let you know.
Birgit
NOW TV Team
30-03-2016 17:54
I am also having this problem on the Xbox one, can't get to season 10 onwards. Even if I go to season 9's episode list and scroll down to the last episode it still takes me back to season 1 if I scroll further.