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Anonymous User
Not applicable

Now tv not working xboxone

Hey, I've had now tv for over a year but can't get it to work on my Xbox one, my brother and I live together and he has my login and can use it fine on the same internet provider that I use on his own console. So I don't think it's that. I pay for both movies and TV so it would be nice to be able to start using it myself. I've tried clearing the cache, doing a hard reset, took the plugs out, date, time and country are all correct. So I don't know what I'm missing 😕
2 REPLIES 2
Anonymous User
Not applicable

Wow okay, soon as I post this, I instantly fixed it. Always the way! I read somewhere that you should sign out of your account, and click on the app which tells you to sign back in, which I did and now after over a year of issues, videos are finally playing!
Graham-S
NOW Team Member
NOW Team Member

Thanks for getting back to us so quickly and making us aware of the resolve. Smiley Happy