Hey, I've had now tv for over a year but can't get it to work on my Xbox one, my brother and I live together and he has my login and can use it fine on the same internet provider that I use on his own console. So I don't think it's that. I pay for both movies and TV so it would be nice to be able to start using it myself. I've tried clearing the cache, doing a hard reset, took the plugs out, date, time and country are all correct. So I don't know what I'm missing 😕