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Anonymous User
Not applicable

Just a black screen

Everytime i click on the app nothing happens but a black screen? Ive tryed uninstalling it and everything and nothing... just a black screen then backs out to main menu every time !
2 REPLIES 2
Anonymous User
Not applicable

I used to be but Fter it broke it the first time i canceled it, Netflix and amazon work conpletely fine, and this only started yesterday...
commanda6
Legend 5
Legend 5

Hi @Anonymous User

 

You're not a member of Microsoft's preview program are you? The preview builds of the Xbox one OS from Microsoft have been known to break apps including NowTV


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.