28-06-2015 14:31
24-09-2016 20:04
25-09-2016 13:23
25-09-2016 13:40
@Anonymous User . This issue is for the most part, affecting people who are signed up to the Xbox preview programme, which means they receive what Microsoft refer to as preview updates for the Xbox one OS. These updates are in effect beta updates and are not the finished article, as is the nature with with beta software. There is a chance not everything is going to work.
I myself use NowTV on Xbox one. Although I am not part of the preview program, which means I am on the standard release version of the Xbox one OS and NowTV is working fine. NowTV release fairly regular updates to the app to make sure it works with the standard release version of the Xbox one OS
25-09-2016 13:24
25-09-2016 19:19
25-09-2016 19:49
25-09-2016 22:05
Ive had the same problem since the update and pat for both passes it's crazy it's not been fixed yet!
@Anonymous User wrote:
Hi,
My Xbox has just updated and now my now tv app isn't working, all it says is 'your tv is non-compliant (HDCP) so you are unauthorised to play out content'
1. I don't even know what HDCP means
And 2. It was working fine before so if it is the new Xbox update then is there an update coming for now tv? If so can it be soon please?
Thanks Bethen
@Anonymous User wrote:
Hi,
My Xbox has just updated and now my now tv app isn't working, all it says is 'your tv is non-compliant (HDCP) so you are unauthorised to play out content'
1. I don't even know what HDCP means
And 2. It was working fine before so if it is the new Xbox update then is there an update coming for now tv? If so can it be soon please?
Thanks Bethen
26-09-2016 13:54
We're really sorry the Xbox One issue is still ongoing, but we've got good news for you! Microsoft have now identified a bug from the preview release and are on the case to get this sorted as soon as possible. We'll keep you posted with further updates and let you know as soon as this has been resolved. In the meantime you can keep watching on any other device.
26-09-2016 14:46
Updated today with the latest preview build and NOWTV still has the same issue.
26-09-2016 14:48
Thanks for letting us know that Microsoft have identified the problem, that is good news.