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Anonymous User
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Error code on Xbox one of c00d7159

When I try and load a film in now TV app on my Xbox one it keeps saying "sorry but your TV is non-compliant (HDCP) so you are unauthorised to play out content" How do I sort this out cause I'm just wasting money for now TV
308 REPLIES 308
Anonymous User
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Hi @Anonymous User

 

Thanks for getting in touch with us. I'm sorry to hear that you've been having issues with your Xbox One.

 

There should be an update now that is known to resolve the issue. Can you check for updates on the App/Xbox for me?

 

Please let us know how you get on.

 

Thanks ๐Ÿ™‚

 

Rob

NOW TV Team

Anonymous User
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I opted out of the preview programme and a few days later it updated (to the regular stable build) and NowTV now works again. If you do this you'll have to 'set up' your Xbox again and it seems a few things might need redownloading.
Anonymous User
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We have tried every think even reset to factory settings lost all game dater and now tv still does not work.
Anonymous User
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Everyone moaning in this thread - YOU signed up for the Preview Program which is a beta program for XB1. Learn about what a beta program is before venting at the NOWTV team!

Anonymous User
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๐Ÿค” NowTV not working while in the preview program is pretty much constant... that's why I signed out months ago and never looked back! ๐Ÿ‘๐Ÿป

Anonymous User
Not applicable

Morning all,

 

NOW TV has just received good news that the next update for consoles on the preview program, which contains the fix for the bug impacting the NOW TV app , is being made available this weekend.

 

The system update was made available at 2am this morning. It will become compulsory at 10pm.

 

The update will be downloaded and automatically installed if the customer has set their console to accept updates when itโ€™s powered down โ€“ if you have changed your settings to not allow this, then you will receive it at the later time.

 

This Microsoft help page provides a better explanation - http://support.xbox.com/en-GB/xbox-one/console/system-update-overview

 

It will include details on how people can force the update if they want to get it before itโ€™s Compulsory under the โ€œCan I force my console to update before the update switches to mandatory?โ€ section.

 

The new system software version number will be: rs1_xbox_rel_1610.160929-1900 so you will know that you will be on the latest release that has fixed the bug.

 

Thanks

 

Toby

Anonymous User
Not applicable

I have the new update and still no sign of a fix, same error keeps showing its face! Getting kinda annoyed now someone really need to sort this joke out.

Anonymous User
Not applicable

Hi there @Anonymous User

 

Have you been able to give this another go? It should be working now.

 

Thanks,

 

Ryan
NOW TV Team

Anonymous User
Not applicable

Been having the same problem, see the post this morning thinks it might finally be sorted.........no chance!!! Still coming up with HDCP error code c00d7159.
Tried everything that's been suggested throughout the thread and nothing.
This is a joke now, been months since
Anonymous User
Not applicable

The trouble with these so called preview program fixes is the fact it'll last until the next knackers it again! ๐Ÿ™ˆ ... Preview Program ain't worth the hassle IMO! ๐Ÿ‘Ž๐Ÿป