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So both Xbox's are unplugged and you are only playing out on your PS4? If you was previously playing NOW TV on your two xboxes and then started playing your PS4 you should have to wait at least 10 mins, before NOW TV identifies the Xbox's as no longer playing out content.
We have four boxes and all of them were switched off and when we tried to switch the dining room one on it kept coming up with error 10021 it was previously on in the bedroom but in the end my husband has had to unplug the bedroom one. This keeps happening why?
Hi @Anonymous User
So that error relates to the number of streams that our system detects are running at the same time.
It can also happen if you don't exit a stream properly and then try to play on another device.
So to reduce the error happening when your finished watching on 1 device don't just switch it off, exit the stream using the remote control (use the back button)