I noticed there was a problem when I tried to create my account on my laptop but when I tried to log into the Xbox app it failed. I can look at my account on my laptop though.
Yes I'm using the correct username. I can log in using Chrome but I can't view content as it's not supported with that browser. I can't log in using my Xbox One or Mozilla, the site doesn't recognise the username at all. I've informed your tech support and they seemed to be as baffled as me as to why I can log in using one browser but not others. The person I chatted with said that he was getting the technical team to look into things and I've heard nothing since.
Hi @Anonymous User,
Thanks for your response.
Sorry to keep you waiting, we'll make sure you get a response back from the team shortly, we're just chasing this now.
NOW TV Team